Use AI to prepare a clear change order conversation when unexpected electrical issues arise during a job.

When you open a wall or ceiling and find old wiring that needs replacing, damaged conduit, or code violations you didn't bid for, you need to explain the problem and the extra cost to the customer—fast. A poorly handled change order conversation can damage trust or leave you eating unexpected costs. AI can help you prepare what to say before you pick up the phone or walk into the room. 1. Open ChatGPT or Claude and describe what you found in plain terms—old knob-and-tube wiring, a subpanel with no ground, aluminum wiring that needs replacement, whatever it is. 2. Ask AI to write a short, clear explanation a homeowner can understand without electrical knowledge, focusing on safety and code compliance. 3. Tell AI what the extra work will cost in time and materials, and ask it to draft a professional verbal script or text message that explains the issue, the solution, and the price increase. 4. Ask AI to anticipate customer objections—like 'Why didn't you catch this before?' or 'Can we skip it?'—and give you calm, professional responses. 5. Review the AI's suggested wording, adjust any pricing or details, and use it as your talking points when you speak with the customer. You'll sound more organized, confident, and fair—and you're more likely to get approval without pushback.

February 22, 2026