Use AI to draft a clear, constructive message when you need to give feedback to a colleague or team member.

1. Identify the situation where you need to give feedback — maybe a nurse documented incorrectly, a front desk staff member was abrupt with a patient, or a colleague missed an important handoff. Write down what happened and what you'd like to see change. 2. Open ChatGPT or Claude and ask it to help you draft a professional, empathetic message that addresses the behavior clearly but respectfully. Give it context about the relationship (e.g., colleague, direct report, peer) and the tone you want (constructive, not punitive). 3. Review the draft AI gives you. Make sure it sounds like your voice and reflects the working relationship. Adjust wording to ensure it's not too stiff or overly formal — you want it to feel human and approachable. 4. Add any specific examples or context that AI wouldn't know, and remove anything that sounds generic or doesn't fit the situation. Make sure the message focuses on improvement and collaboration, not blame. 5. Read it aloud or imagine receiving it yourself. Does it sound fair, clear, and respectful? If yes, you're ready to send. If not, ask AI to soften or strengthen specific parts. Remember: AI helps you structure your thoughts and find the right words, but your judgment and relationship context are what make the feedback effective. Never share real patient data or sensitive HR details with AI.

February 28, 2026