Use AI to quickly turn a customer's vague complaint into a clear diagnostic checklist for your site visit.
When a customer calls saying 'the lights aren't working right' or 'something smells weird,' you often show up not knowing what tools or parts to bring. Instead of guessing, paste their complaint into ChatGPT and ask it to create a diagnostic checklist based on the symptoms. You'll get a short list of likely causes, what to test first, and what materials to have on hand. This takes 60 seconds and saves you a return trip because you forgot a breaker or tester. It also makes you look more prepared when you arrive and can explain exactly what you're checking and why.
Try this prompt today
“A customer just called and said 'half the outlets in the kitchen stopped working and there's a burning smell near the wall.' Create a short diagnostic checklist for me to use when I arrive on site. Include likely causes, what to check first, safety warnings, and a list of tools or parts I should bring with me.”
March 17, 2026
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