Use AI to review your customer testimonial request before sending to avoid awkward wording and boost response rates.
You just finished a great job and want to ask for a review or testimonial, but your draft feels pushy, awkward, or generic. Before you hit send, paste your request into ChatGPT and let it check for tone problems, unclear instructions, or anything that might make a happy customer ignore your message. AI can spot when your ask feels too demanding, too vague, or buried in unnecessary detail — and suggest fixes that make saying yes feel easy.
Try this prompt today
“Act as a customer communication coach who helps tradespeople get more testimonials and reviews. I'm going to paste a message I wrote asking a customer for a review or testimonial after completing an electrical job. Review it and tell me: 1) Does it sound genuine or pushy? 2) Are the instructions clear and easy to follow? 3) Is it too long or confusing? 4) Does it give them a reason to actually respond? Then rewrite it so it feels friendly, respectful, and makes leaving a review as simple as possible. Here's my draft: [paste your testimonial request here]”
March 6, 2026
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