Use AI to review your work deliverable for usability and spot confusing parts real users will struggle with.
1. **Copy your draft into ChatGPT** — whether it's a procedure document, training guide, instruction set, or any deliverable someone else needs to follow or understand. 2. **Ask AI to role-play as someone unfamiliar with the topic** — a new employee, a colleague from another department, or anyone who doesn't have your context. Tell it to read your document and flag anything confusing, unclear, or missing. 3. **Review the feedback for usability gaps** — AI will point out jargon you forgot to explain, steps that skip important details, assumptions you made without stating them, or places where the flow doesn't make sense to a fresh reader. 4. **Ask follow-up questions** — for each issue AI flags, ask it to suggest a clearer way to phrase that section, or what information to add to make it easier to follow. 5. **Revise the confusing parts and test again** — update your document based on the feedback, then paste the revised version back and ask AI if it's clearer now. Repeat until AI confirms a first-time reader would understand it. 6. **Share your improved deliverable with confidence** — you've caught the usability problems before your real audience struggled with them, saving you from follow-up questions and confusion later.
Try this prompt today
“I need you to pretend you're a new employee who has never done this task before. Read the instructions I'm pasting below and tell me: What parts are confusing? What steps are unclear or missing important details? What words or terms need more explanation? Be honest and specific about where you'd get stuck. [paste your document here]”
March 21, 2026
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