Use AI to draft clear medication adherence scripts before calling patients who miss refills or need follow-up.

1. Open ChatGPT or Claude and describe the medication, the patient's situation (no real names or identifiers), and why adherence matters for their condition. Ask AI to draft a short, empathetic phone script you can use during the call. 2. Review the draft script and adjust the tone or add specific details relevant to your practice style — make it sound like you, not a robot. The goal is a conversational opener that feels natural and non-judgmental. 3. Ask the AI to create 2-3 follow-up questions you can use if the patient mentions common barriers like cost, side effects, or confusion about dosing. This prepares you for the most likely responses without having to think on the spot. 4. Save the polished script in a note or document you can glance at during the call. Over time, you'll build a small library of scripts for common scenarios — diabetes meds, blood pressure refills, antibiotic adherence — so future calls take even less prep time. 5. After a few calls, tweak your prompt or saved scripts based on what actually worked in conversation. This turns a one-time task into a reusable system that saves you 5-10 minutes of prep every time you need to reach out. Reminder: Never enter real patient names, dates of birth, or medical record numbers into any public AI tool. Use general descriptions only. Always review and personalize AI-generated content before using it in patient care.

March 7, 2026