Use AI to draft clear wellness check-in emails for patients you haven't seen recently.
1. Open ChatGPT or Claude and describe the patient situation in general terms (no names or identifying details). Example: 'I'm a physical therapist. I have patients who completed their care plan 6-8 weeks ago but haven't returned for follow-up. I want to check in professionally without being pushy.' 2. Ask the AI to draft a friendly, professional check-in email. Request 2-3 versions with different tones—one warm and casual, one professional and clinical. Review which tone fits your practice style best. 3. Ask the AI to adjust the draft to include a clear call-to-action (like scheduling a follow-up or calling with questions) and mention a specific benefit of returning (like maintaining progress or preventing setbacks). 4. Review the AI's output carefully. Personalize it with your clinic's specific details, your name, and any relevant seasonal considerations (like staying active through winter). Remove anything that doesn't sound like you. 5. Save the best version as a template you can quickly customize for individual patients. Remember: always review before sending, and never put real patient names or protected health information into the AI tool.
Try this prompt today
“I'm a physical therapist. I want to send a friendly wellness check-in email to patients who completed their therapy plan 6-8 weeks ago but haven't returned for follow-up. Write a warm, professional email that checks on their progress, reminds them I'm available if they need anything, and encourages them to schedule a visit if they're experiencing any setbacks. Keep it under 150 words and make it sound genuinely caring, not sales-focused. Give me two versions—one warm and conversational, one more professional.”
March 23, 2026
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