Generate a full week's worth of pre-job text messages to customers in 90 seconds instead of typing each one.
1. Open ChatGPT or Claude and tell it you need a set of text message templates for common customer touchpoints throughout the week. Specify the situations: appointment confirmations, day-before reminders, on-my-way notifications, job completion follow-ups, and payment reminders. 2. Paste the prompt and let AI generate 5-7 short, friendly text templates. Review them and tweak any wording that doesn't sound like you. Save these in your phone's Notes app or wherever you keep quick-access info. 3. Throughout the week, when you need to text a customer, open your saved templates, copy the right one, personalize it with the customer's name and job details (takes 10 seconds), and send. You've just eliminated the mental load of composing messages from scratch dozens of times. 4. Every few weeks, ask AI to refresh your templates or add new ones for situations that come up often. Keep your library updated so you're never stuck retyping the same message or second-guessing your tone when you're already running late to the next job.
Try this prompt today
“I'm a plumber who texts customers throughout the day. Create 6 short, friendly text message templates I can reuse: 1) confirming tomorrow's appointment with arrival window, 2) reminder text the night before, 3) letting them know I'm on my way, 4) explaining I'm running 20 minutes late, 5) thanking them after job completion, and 6) polite payment reminder if invoice is overdue. Keep each under 160 characters and make the tone professional but warm.”
February 15, 2026
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